PRIVACY POLICY

1. Information We Collect

We may collect personal information that can identify you, such as your name, email address, and other contact details. When you create an account or access community features, we may collect account-related information such as usernames and encrypted or hashed passwords. Billing and payment-related information is processed by third-party providers, and Silent Axis does not store full credit or debit card numbers. We may also collect optional user-provided information, including trading experience, preferences, or survey responses, as well as communications such as emails, support requests, chat messages, or community posts.

In addition, we collect non-personal information that does not directly identify you. This may include usage data such as pages viewed, interactions with the Services, session duration, and referral URLs, as well as technical data such as IP address, browser type, device type, and operating system. Cookies and similar tracking technologies may also be used as described below.

2. How We Collect Information

We collect information directly from you when you create an account, subscribe to our Services, communicate with us, or participate in community activities. Information is also collected automatically through cookies, analytics tools, pixels, and server logs when you access or use the Services. In some cases, we receive information from third parties that help operate the Services, such as analytics providers, hosting services, subscription platforms, and payment processors.

3. How We Use Your Information

We use the information we collect to provide, operate, and maintain the Services, manage subscriptions and user access, and deliver customer support. Your information may be used to communicate important service updates, account-related notices, and operational information. We may also send marketing communications, from which you can opt out at any time.

Additionally, information is used to improve our educational content, platform features, and overall user experience, as well as to monitor usage, analytics, and performance. We may use collected data to detect fraud, abuse, or security issues and to comply with applicable legal and regulatory obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember user preferences, analyze how the Services are used, and improve functionality and performance. You can disable cookies through your browser settings, but doing so may limit certain features or functionality of the Services.

5. Payments and Third-Party Platforms (Subscord)

Silent Axis uses Subscord to manage subscriptions, handle customer access, and process payments related to the Services.

6. Disclosure of Your Information

We may disclose your information to trusted third-party service providers that assist us with hosting, analytics, email delivery, customer support, and payment processing. Information may also be disclosed in connection with a business transfer such as a merger, acquisition, or sale of assets, or when required to comply with applicable laws, regulations, subpoenas, or court orders. We may disclose information to protect our rights, property, users, or the public, or when you have given explicit consent. Silent Axis does not sell your personal information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. You acknowledge that any transmission of information is done at your own risk.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Third-Party Links

The Services may contain links to third-party websites or services. Silent Axis is not responsible for the content, privacy practices, or policies of those third parties.

10. International Users

If you access the Services from outside your country of residence, your personal information may be transferred to, stored, and processed in jurisdictions where our service providers operate, including the United States. Data protection laws in those jurisdictions may differ from those in your own. By accessing or using the Services, you consent to such transfer, storage, and processing.

11. International Users

If you access the Service from outside your country of residence, you acknowledge that your information may be transferred to, stored, and processed in jurisdictions where our service providers operate, and you consent to such processing.